Tuesday, August 11, 2009

P1 Wimax vs TM Streamyx

There is always the pros and cons on both Wimax and Streamyx. Malaysian been using Streamyx since 2001. The company holds a near monopoly for Internet service in Malaysia, largely because almost all the connections in the country are owned by TM Bhd. We had no other choices but to accept Streamyx. No matter how bad the service and speed provided by Streamyx but we are still using it, still paying the monthly subscription unwillingly. However, TM Bhd will compensate if they failed to deliver their promises, nevertheless how many times will / can u complain?

Well, this long waited wimax has finally in town! However there is still no perfection. First,not everywhere coverage yet. 2ndly, apartment higher than 6th floor will have signal problem, some of them need to place the modem at the window. 3rdly, this is the funniest criteria that I ever heard, Wimax’s modem need a “fengshui” place in order to get full bar of signal! I know, you guys will gonna say “Streamyx too”. But this “fengshui” is not like once u found it, it will be the good fengshui forever. Absolutely NOT! It is after been awhile of using it at the so called “fengshui” place, u may need to switch for another good fengshui, cause the signal will suddenly go haywire. Isn’t it funny? Well, people will still prefer and accepted Wimax than Streamyx. Lastly, cloudy weather (before the heavy rain), you see signal interuption (like Astro, but of course this wimax is much better than Astro).

Since both is about the same to have this pros and cons, why are people still rather go for Wimax? Don’t forget, in order to achieve the satisfaction, you need to subscribe at least Home-Plus package (RM99 / month). If you like to play online game or download lots of movie and series, Home-Plus package may be not sufficient. Then, you may need to look for Home-Pro package, which will cost you RM199. If you ever call to their call-center, I think P1 and TM has not much different in term of customer service, both deserve the big slap!

With all these cons (many of the users knew about it), when you ask people about Wimax and Streamyx, which one will you prefer? The answer will still go to “Wimax”. Not that Wimax is good or better than Streamyx, to me, both are about the same. But why the answer will still go to “Wimax”?

Legal Issue on Contract Law in Malaysia

Legal Issue on Contract Law in Malaysia - Good for us to know

Do you notice that most of the time, the receipt / invoice you received from the merchant carries this exclusion clause or similarly worded statement: "Goods sold are not returnable" or "No refund once sold".

Please remember that : "As long as your goods is purchased for home use and not for business ( i.e. to be resold), the above exclusion clause is VOID. That means, as long as the good is defective, regardless of what is worded, you CAN get back all your money spent . You do not have to accept a repair on the good or an exchange. You CAN ask for a refund. AND you are LEGALLY right and entitled to! And most of the time the merchant will refuse to return you your money.

You may threaten the merchant with four words: "SEE YOU IN COURT!" The court here refers to the Small Claims Tribunal Court. Any goods which is worth RM25,000 and below can apply to this Court. However, you don't have to tell them what court! All you have to pay is RM10 admin fee and the loser (the merchant) will have to refund you the money PLUS the admin fee!

I have seen that most educated people are cowed by such unfair wordings (which includes a few of my friends). Pls try not to let the merchant fleece you the next time you have defective goods. You can file this On the 16th floor of Putra Place (The Mall opposite Putra World Trade Centre) . The form cost RM5.00. The Tribunal will settle within 2 months period.

Tribunal Tuntutan Pengguna Malaysia
Tingkat 16, Putra Place, 100,
Jalan Putra,50622 KUALA LUMPUR
Tel: 03 - 40492300 / 40424181 Fax: 03 - 40424259